Terms and Conditions of Sale
These Terms and Conditions of Sale (“TCS”) govern the contractual relationship between MOUNTSCALE LTD, a company incorporated in the United Kingdom, and any individual placing an order through the website operated by MOUNTSCALE LTD.
By placing an order on the website, the customer expressly acknowledges having read, understood, and accepted these Terms and Conditions of Sale in their entirety, without reservation.
Any order placed on the website constitutes full and unconditional acceptance of these Terms and Conditions of Sale.
1. Seller Information
Company name: MOUNTSCALE LTD
Legal form: Private Limited Company
Country of incorporation: United Kingdom
Registered address:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Contact email: rysennutrition@outlook.com
2. Scope of Application
These Terms and Conditions of Sale apply to all orders placed through the website operated by MOUNTSCALE LTD.
By placing an order on the website, the customer acknowledges having read, understood, and accepted these Terms and Conditions of Sale without reservation.
These Terms and Conditions of Sale apply exclusively to customers located in the United Kingdom.
3. Products
The products offered for sale are dietary supplements.
Product descriptions are provided as accurately as possible. However, minor variations may occur, particularly due to packaging updates, manufacturing batches, or display settings.
Product images and visuals are for illustrative purposes only and do not constitute a contractual commitment.
4. Orders
An order is considered final once all of the following conditions are met: the customer has validated the shopping cart, these Terms and Conditions of Sale have been accepted, payment has been successfully processed, and an order confirmation email has been sent.
MOUNTSCALE LTD reserves the right to refuse or cancel any order in the event of suspected fraud, non-payment, technical error, or prior dispute with the customer.
5. Prices
All prices are displayed in pounds sterling (£), inclusive of applicable taxes, unless stated otherwise.
Any delivery or shipping fees are clearly indicated before final order confirmation.
MOUNTSCALE LTD reserves the right to modify prices at any time. Price changes do not affect orders that have already been confirmed.
6. Payment
Payment is required immediately at the time of ordering.
Accepted payment methods are those made available through the Shopify platform and displayed at checkout, including credit and debit cards as well as electronic payment solutions.
All transactions are secured via certified payment service providers.
7. Delivery
Delivery conditions, shipping methods, and estimated delivery times are detailed in the Shipping Policy available on the website.
Delivery times are provided for informational purposes only and may vary depending on destination, product availability, and logistical constraints.
MOUNTSCALE LTD cannot be held responsible for delays attributable to carriers or circumstances beyond its control.
8. Right of Withdrawal
In accordance with applicable United Kingdom consumer law, customers have a statutory right of withdrawal within fourteen (14) days, under the conditions detailed in the Withdrawal Policy available on the website.
Certain products may be excluded from the right of withdrawal for hygiene or safety reasons, particularly sealed dietary supplements that have been opened.
9. Returns and Refunds
Return and refund procedures are governed by the applicable Return and Refund Policy published on the website.
Refunds are issued using the same payment method as the original order and within the legally prescribed time limits.
10. Liability
MOUNTSCALE LTD cannot be held liable for improper use of the products, failure to follow usage instructions, delivery delays caused by third-party carriers, or temporary interruptions or unavailability of the website.
In all cases, the company’s liability is limited to the amount paid for the order concerned.
11. Legal Warranty
Products benefit from statutory legal guarantees provided under United Kingdom law.
These warranties apply independently of any commercial or promotional guarantees.
12. Personal Data
Personal data collected during the ordering process is processed in accordance with the Privacy Policy and applicable data protection regulations.
13. Governing Law and Disputes
These Terms and Conditions of Sale are governed by the laws of the United Kingdom.
In the event of a dispute, an amicable solution will be sought prior to any legal action. Failing that, the competent courts of the United Kingdom shall have jurisdiction.
14. Modifications to the Terms and Conditions of Sale
MOUNTSCALE LTD reserves the right to modify these Terms and Conditions of Sale at any time.
The version applicable is the one in force at the date the order is placed.